Operations Manager

WE ARE LOOKING FOR YOU AS OPERATIONS MANAGER (M/F/X)

IN OUR BERSHKA STORE IN BRUSSELS

MORE THAN FASHION - What you can look forward to

• Competitive Salary: We offer a package that rewards your dedication and expertise.
• Staff Discount: Enjoy a 25% discount to explore the latest trends across all our brands.
• Benefits @ work: Access exclusive discounts on a wide range of products and services.
• Language Learning Support: Take advantage of our language learning offers, including a Busuu Premium subscription
• Growth and Development: Our internal promotion programs offer growth opportunities, complemented by e-learning and continuous training.
• Social Initiatives: Get involved in social projects to make a positive impact on society.
• Internal Connectivity: Stay engaged and informed with our INET app, connecting you with your team.

Inclusive teams: We are proud to promote diversity. Qualified applicants from all backgrounds are encouraged to apply.

HOW WE IMAGINE YOU - What sets you apart

We are looking for a passionate, goal-oriented individual with a strong affinity for fashion, our products, our people, and our customers. You are a confident decision-maker who combines creativity with team management skills to achieve the best results by adapting to new challenges. As an inspirational leader, you are forward-thinking, a strategic planner, and know how to motivate others.

DO SOMETHING AMAZING EVERY DAY - What you will do every day

Processes:

• Ensure the proper use of RFID technology in all store processes and oversee team training in this area.
• Optimize stockroom capacity through detailed merchandise organization and distribution across different storage areas (transit and fixed) and manage overstock.
• Implement strategies to maintain replenishment standards on the shop floor, keeping 25R reports under control, and ensuring accurate shop floor readings.
• Analyze operational reports/KPIs, such as 25R replenishment ranking, devolution processes, transfer confirmations, and strategize for improvement.
• Coordinate all delivery processes, ensuring efficient fitting room and cash desk operations, and manage the follow-up of e-ticket data and incidents with the ATM department.
• Keep inventory updated with the latest data in systems like Sint, Fast Sint, and Online, and communicate any necessary adjustments to the team for process consistency.
• Inventory management: oversee and monitor all stock in-store, both merchandise and online.

Team and Safety:

• Ensure safety and compliance with health and safety regulations across all internal processes.
• Support team training and development, assisting in the onboarding of new team members, and keeping the team informed of business objectives and news.
• Provide assistance in executing health and safety requirements within the store.

Additional Responsibilities:

• Act as a key holder, assisting with store opening and closing procedures.
• Contribute to operational task coverage within the store, participate actively in new projects, and lead training initiatives for the team.
• Promote a professional image within the team, ensuring that uniforms are worn correctly and that the team maintains high standards.
• Guarantee employee wellbeing, enforce best practices, and ensure compliance with all health and safety standards.
• Manage in-store resources according to the company’s sustainability policies.
• Respect the opinions of others and promote the company’s principles of diversity and inclusion.

AT INDITEX WE LOVE YOU FOR WHO YOU ARE!

Our team is made up of individuals with diverse profiles, cultures, and experiences, and we are proud to promote a workplace where everyone can bring their best selves. Building a diverse and inclusive environment is key to achieving our shared goals.

At Inditex, you’ll find more than just a job!